lg777 Privacy
Policy

01 Introduction

lg777 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This Policy describes how lg777 collects, uses, stores, shares, and protects your personal data when you access or use the lg777 online casino platform, including all associated games, features, and services. It also explains the rights you have in relation to your personal data and how to exercise them.

By registering an account or continuing to use the lg777 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

02 Personal Data We Collect

lg777 collects personal data that is necessary to provide our services, verify player identity, process financial transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Email address
• Mobile number
• Residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license)
• Proof of address documents
• Selfie or facial image for liveness verification

2.3 Financial Data

• GCash or PayMaya account details
• Bank account information (BDO, BPI, Metrobank, or other Philippine banks)
• Transaction history, deposit and withdrawal records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session logs, pages visited, and features used
• Game history and betting activity

2.5 Communications Data

• Records of your communications with lg777 customer support
• Feedback, survey responses, and promotional opt-in preferences

03 How We Use Your Personal Data

lg777 uses the personal data we collect for the following purposes:

Purpose	Data Used
Account registration and management	Registration & identity data
Age and identity verification (KYC/AML compliance)	Identity verification data, date of birth
Processing deposits and withdrawals	Financial data, identity data
Fraud prevention and security monitoring	Technical data, financial data, usage data
Customer support and dispute resolution	Communications data, account data
Responsible gaming monitoring and intervention	Usage data, game history, communications data
Regulatory reporting and legal compliance	All categories as required by law
Platform improvement and analytics	Technical & usage data (aggregated/anonymized)
Promotional communications (with your consent)	Email address, mobile number, preferences

04 Legal Basis for Processing

lg777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration, including account management and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML/KYC requirements and PAGCOR regulatory obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for optional purposes such as marketing communications, where you have provided explicit, informed consent. You may withdraw this consent at any time.

05 Data Sharing & Disclosure

lg777 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients only to the extent necessary:

5.1 Service Providers

Third-party vendors who assist in operating the lg777 platform, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on lg777's instructions and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

lg777 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of lg777's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

06 Cookies & Tracking Technologies

lg777 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with the platform, helping us identify areas for improvement. Data collected is aggregated and anonymized.
• Preference cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out at any time via your account settings.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the lg777 platform.

07 Data Retention

lg777 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, in compliance with AML regulations.
• Transaction records: Retained for a minimum of five (5) years as required by Philippine financial regulations.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Marketing preferences: Retained until you withdraw consent or close your account.
• Technical and usage logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with lg777's data disposal procedures.

08 Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by lg777:

1. Right to be informed: You have the right to know what personal data lg777 holds about you and how it is being processed.
2. Right of access: You may request a copy of the personal data lg777 holds about you.
3. Right to rectification: You may request correction of inaccurate or incomplete personal data.
4. Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
5. Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
6. Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
7. Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.

09 Children's Privacy

The lg777 platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. lg777 does not knowingly collect personal data from individuals under the age of 21.

If lg777 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and, where applicable, return any deposited funds. If you believe a minor has registered on the lg777 platform, please contact us immediately at [email protected].

10 Data Security

lg777 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular security audits and penetration testing
• Multi-factor authentication for administrative systems
• Continuous monitoring for suspicious activity and potential data breaches

While lg777 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your lg777 login credentials and for notifying us immediately if you suspect unauthorized access to your account.

11 Third-Party Links

The lg777 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BDO, BPI, Metrobank). lg777 is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use in connection with your lg777 account.

12 Changes to This Privacy Policy

lg777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform, and update the "Last Updated" date at the top of this page.

Your continued use of the lg777 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should cease using the platform and may request account closure.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the lg777 Data Protection Officer (DPO):

• DPO Email: [email protected]
• General Support: [email protected]
• Response Time: Within 15 business days for data rights requests
• Support Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have not been adequately addressed by lg777.